Communicating with FINESSE: Does Your Dog Have More Empathy Than You Do?
The comment is a common one. “It does not surprise me that they do not want to save $60,000,” quipped the second-in-command of the...
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Communicating with FINESSE
Technical professionals dedicated to getting senior management to understand
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JD Solomon
- May 31, 2022
- 4 min
How to Avoid Putting a Stench in Someone's Ear (Noise)
“So, what did you think about the most recent five-year management assessment?” asked the Agency Director. I knew it was a loaded...
JD Solomon
- May 24, 2022
- 3 min
Communicating with FINESSE: This Is How to Make Your Graphics More Powerful, Understandable
“I have a question,” stated the Chief Financial Officer. “The second data point from the right end of the line the drastically different...
JD Solomon
- May 20, 2022
- 2 min
How I Got Clobbered with Eye Candy, Click Bait, and Decorative Visuals
The intentions are good. The results are not what I expected. In some cases, I have been accused of going over the top with click bait by...
JD Solomon
- May 17, 2022
- 4 min
Communicating with FINESSE: Why is Framing So Important?
“I just got through with a telephone call,” stated a concerned voice on the other end of the line. “We addressed the wrong issue. I am...
JD Solomon
- May 10, 2022
- 2 min
How to Make Your Communication Effective Despite the Required "Eye Candy"
You will certainly be provided with some "help" from the Marketing Department or the Communications Department if you do more than a few...
JD Solomon
- Apr 26, 2022
- 2 min
Have You Ever Been Lost? Guiding Graphics Help Navigate Complexity and Uncertainty
Making decisions in situations with high levels of complexity and uncertainty is iterative. The decision maker must understand the...
JD Solomon
- Apr 19, 2022
- 3 min
FINESSE: Take Lessons from Google When Communicating with Maps
Getting a Sick Dog to the Vet I heard one of the beagles yelp. Josie came running to the house with a limp. She was wobbling five minutes...
JD Solomon
- Apr 12, 2022
- 3 min
What Do Tornado Diagrams and the NHL's Carolina Hurricanes Have In Common?
I got to see the greatest of all sporting events, Game 7 of hockey's 2006 Stanley Cup Finals when the Carolina Hurricanes defeated the...
JD Solomon
- Apr 5, 2022
- 2 min
The Power of the Fishbone (Cause-and-Effect) Diagram in Effective Communications
The fishbone diagram is also known as a cause-and-effect diagram or the Ishikawa diagram, after its founder Kaoru Ishikawa. The fishbone...
JD Solomon
- Mar 29, 2022
- 4 min
How Senior Management Sidestepping Unintended Consequences Impacts Your Presentation
Why senior management desires to "do no harm" is critically important. Understanding the answer will make your technical presentations...
JD Solomon
- Mar 21, 2022
- 3 min
The Big Stuff, and the Small Stuff, of Communicating Complexity and Uncertainty
The Average Does Not Matter Biologist Stephen Jay Gould was told he was dying of a rare form of cancer. His time on this earth was...
JD Solomon
- Mar 14, 2022
- 3 min
Effective Communications Requires Treating Others the Way You Wish to Be Treated
Ethics significantly impact the direction and shape of communication and decision making. If you are a licensed engineer or licensed...
JD Solomon
- Mar 7, 2022
- 3 min
Trusted Advisors Need Alignment with Decision Maker on Perception of Complexity, Uncertainty
Keeping decision making on the appropriate level is critical to all – the decision maker, the parties impacted by the decision, and the...
JD Solomon
- Mar 3, 2022
- 3 min
So, You Want to Make Better Life Decisions?
Want to improve your decision making? Start with creating a better understanding at the beginning of the process. Making quality...
Lester Moore
- Feb 28, 2022
- 1 min
Communicating with FINESSE is coming!
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Lester Moore
- Feb 22, 2022
- 1 min
Communicating with FINESSE featured in UMC 2022 Workshop
More than 40 participants attended the Communicating to Decision Makers: Getting Your Staff To Understand. The workshop was targeted at...
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