Thu, Aug 24|
How to Effectively Communicate Root Cause Analysis Results to Senior Management
Has senior management ever misunderstood or abused the good work of one of your investigations? Join Bob Latino for tips and approaches for effectively communicating failure or near-miss investigations to leadership.
Time & Location
Aug 24, 2023, 12:00 PM – 1:00 PM
About the event
Has senior management ever misunderstood or abused the good work of one of your investigations? This webinar will provide tips and approaches for effectively communicating failure or near-miss investigations to leadership. Effectiveness requires incorporating future communication needs into the investigation process rather than waiting until the process is near completion. You can’t have quality outputs, without quality inputs! Getting senior management to correctly understand also requires addressing the natural tendency to assign “blame” related to human performance. The webinar will be a combination of presentation and round-robin discussion.
About Bob Latino
Bob Latino is an internationally recognized author, trainer, software developer, lecturer and practitioner of best practices in the field of Reliability Engineering and specifically in Root Cause Analysis & Investigation Management. Bob has been facilitating RCA & FMEA analyses with his clientele around the world for over 38 years and has taught over 10,000 students in the PROACT® RCA Methodology. He is co-author of numerous books, seminars and workshops on FMEA, RCA & Reliability, as well as co-designer of Plant Engineering Magazine’s PRODUCT OF THE YEAR - The PROACT® Investigation Management System.
The webinar will be online and in Zoom format.