Blog | Communicating with FINESSE

FINESSE: Use Physical and Operational Boundaries to Frame Strategic Communication

Using physical and operational boundaries is a common way to frame problems. Using the same approach for establishing problem boundaries...

Empathetic Listening is an Essential Aspect of "Communicating with FINESSE"

Empathetic listening is a big part of the first E in FINESSE. Putting yourself in someone else's shoes in never easy. Communicating with...

Does Inclusion & Accessibility Matter When Communicating Per- and Polyfluoroalkyl Substances (PFAS)?

Per- and Polyfluoroalkyl Substances (PFAS) is probably the hottest topic in the environmental sector these days. As an expert in...