Have you been asked to guide a group through an assessment but have little or no training in facilitation? From root cause analysis to strategic plans, this book provides the approaches and techniques to move your facilitation from good to great. The heart of the book addresses ten applications that technically trained professionals often encounter. Each application is self-contained, making it easier to focus on the ones that matter most to you. The mental models FINESSE and CATER are used to aid in the memory and application of the key approaches.

Facilitating with FINESSE: A Guide to Successful Business Solutions unlocks the secrets of how to guide groups of people to solutions that are created, understood, and accepted by all.
 
This book is available on Amazon.com