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Why "The Customer Is Always Right" Is a Controversial Quote
"The customer is always right" is a popular quote attributed to Harry Gordon Selfridge, who founded the iconic London department store...
Lester Ray Moore
Jun 24, 20231 min read

Controversial Quotes: Using Simple Explanations Demonstrates Understanding
This quote is often used to say that it's important to communicate simply. But some people say that it's not always possible to make...
Lester Ray Moore
May 13, 20231 min read

Effective Communication Accounts for 85% of Your Success
Brian Tracy believes that communication is critical for achieving business success. Even more, he believes that effective communication...
Lester Ray Moore
Apr 28, 20231 min read

Jeff Bezos: Should You Trust Your Experience or Quantitative Models?
Jeff Bezos' quote highlights the importance of considering both quantitative data and anecdotal evidence in decision-making. While data...
Lester Ray Moore
Mar 24, 20231 min read

Empathetic Listening is an Essential Aspect of "Communicating with FINESSE"
Empathetic listening is a big part of the first E in FINESSE. Putting yourself in someone else's shoes in never easy. Communicating with...
Lester Ray Moore
Feb 4, 20231 min read
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