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Eight Great Insights on Reliability, Maintenance, and Asset Management

Eight great insights on communicating reliability, maintenance, and asset management. How do you get your boss's boss to understand? Are you Communicating with FINESSE?
Eight great insights on communicating reliability, maintenance, and asset management. How do you get your boss's boss to understand? Are you Communicating with FINESSE?

Ask some of the best people you know. Give them the freedom of topic and format. Provide a few guardrails. See what bubbles up. The end result is eight great insights on reliability, maintenance, and asset management.


Fred Schenkelberg

Fred Schenkelberg on Listening

Listening is a skill that, when mastered, will set you apart from others in a good way. Being labeled a ‘good listener’ is a good thing. The ability to pause and listen avoids confusion, misunderstanding, and the consequences of not listening well.



Bob Latino

Bob Latino on ‘The Reliability Approach’

The Reliability Approach is a systematic approach to keeping the plant running in an efficient, profitable, and safe manner. Perhaps we have little control over deciding who works in our department, but we should do everything possible to see that all of our people are placed where they will be most productive and satisfied.



Cliff Williams

Cliff Williams on Unlocking Asset Management Value

Every employee should be able to easily communicate how what they do impacts the achievement of the value stated in the strategic goals. The challenge is that for most organizations, the departmental goal setting is done in isolation and internal looking – forgetting to communicate the link to organizational goals - or other departments.


Hank Kocevar

Hank Kocevar on Asset Maintenance Strategy

The seven steps form a roadmap for developing a robust asset management strategy, ensuring your organization's consistent and efficient operation. Regular evaluation, communication, and adaptation are crucial to maintaining success in asset management. Choose your route carefully and realize you may need to take a couple of detours along the way.



Paul Martin Gibbons

Dr. Paul Martin Gibbons on People Are Our Greatest Asset

Business should value and manage people assets no differently than they value and manage physical assets. This includes taking the time to correctly specify why you need the asset in the first place and how you correctly bring the asset into the organization so that it adds value immediately. People as assets must then be managed through their ‘useful life’ to maximize value and ensure they are motivated and have clear career plans. Without clear communication throughout this approach, the true capability will not be achieved.


Corey Dickens

Corey Dickens on Why We Suck at Selecting Software

Some have figured it out. Good news, you don't have to suck at it. You can learn from us, those who have been there, made similar mistakes, and have hindsight. To not repeat our mistakes, you must: 1. Define your problem, the real problem, not the surface pain; 2. Clearly define how you will go about it (from a workflow perspective and how much from cost); and lastly, 3. Involve others! You got this, don't suck.



Carl Carlson

Carl Carlson on Why Questioning is Important

Using questions is a skill employed to improve the transfer of knowledge. Learning how to ask the right questions enhances personal connection and communication. This article provides insights into why questioning is important and provides tips for improving questioning skills.



Greg Christensen

Greg Christensen on Passion and CMMSradio

Basic fundamentals – just like maintenance and reliability – play a crucial role in how you communicate value across teams and how we can blend the perspectives of both leadership and maintenance operations is why we are doing what we are doing! We need to dig deeper into this and it's a common topic on CMMSradio - It tends to come up in each episode.




Thanks to the CWF Guest Contributors

Guest Insights continues to draw some of our greatest interest at Communicating with FINESSE. Occasionally, we get a comment like, "That one seems pretty random." With a bit of a grin, our answer is usually something like, "That's the whole point." In the randomness, there is order. And common themes around the soft skills—the people skills—matter most. Ask some of the best people you know for their advice. Great stuff bubbles up!


Communicating with FINESSE is a not-for-profit community of technical professionals dedicated to being highly effective communicators and facilitators. Learn more about our publications, webinars, and workshops. Join the community for free.


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