How to Get Your Boss's Boss to Understand

I have had people throughout my career ask me to define Leadership as it is often confused with managing. Once I give my opinion, the...

Empower these four roles in a timely manner when technical collaboration bogs down. Occasionally, the technical collaboration bogs down. The facilitator must decide what to do in order to get the team back on track. I am experiencing one of these situations now, so I do what I normally do – I pull out my old yellow folder and review some thought-provoking references. These are four roles for you, either as facilitator or participant, to use as part of an intervention approach

It's easy to get caught in the trap of giving your audience what they want. The trouble is that big, strategic decisions are ripe with...

Effective communication occurs only if the receiver understands the exact information or idea the sender intends to transmit.

American statesmen and founding fathers Thomas Jefferson and John Adams valued effective communication and recognized its importance....