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Ask a Question – Avoid Making a Statement
The next time you feel inclined to make a statement, try turning it into a question instead.
JD Solomon
Jan 61 min read
Providing Constructive Feedback to Senior Management
FINESSE is a model that helps you get the boss, and boss's boss, to understand.
JD Solomon
Dec 16, 20242 min read
Why Percentages Can Kill Your Message to Business Leaders
Business leaders deal with tables every day.
JD Solomon
Dec 9, 20242 min read
Remember the Alt Text for Tables in Word and PowerPoint
Alt text for tables is a small step that can have a big impact.
JD Solomon
Dec 2, 20242 min read
Have Backup
Make sure all of the backup firepower is present. Management and the lead presenter share an essential role in making it happen.
JD Solomon
Oct 14, 20242 min read
How to Use "Not Readable" as an Effective Communication Tactic
Playing the "not readable" card should be the exception, not the rule. Sometimes you need to know how to bend a rule but not break it....
JD Solomon
Oct 7, 20242 min read
Communicate “To," Not “At” Someone for Better Results
Screaming for help and directing someone to call 911 is the difference between talking at versus talking to someone.
JD Solomon
Sep 30, 20242 min read
Keep Your Summaries to 300 Words for Success
The average person can speak between 125 and 200 words per minute.
JD Solomon
Sep 23, 20241 min read
Rebranding Alice: 6-Points for Communicating Creative Materials
Managing creative projects requires FINESSE in communication.
Jessica Morgan
Aug 21, 20244 min read
How the First E in FINESSE Creates Effective Communication to Senior Management
The first E in the FINESSE fishbone diagram stands for Empathy. These are four tips to help you improve your empathy and empathetic...
CWF
Apr 3, 20242 min read
Controversial Quotes: Using Simple Explanations Demonstrates Understanding
This quote is often used to say that it's important to communicate simply. But some people say that it's not always possible to make...
Lester Ray Moore
May 13, 20231 min read
Real or Perceived: You Get One Shot At Professional Credibility
Effective communication is challenging when complexity and uncertainty are elevated. Decision makers want the best information possible....
JD Solomon
May 9, 20232 min read
Effective Communication Starts with Listening to Understand
Roy Bennet emphasizes the importance of communication in personal and professional development and the need to work on communication...
Lester Ray Moore
Apr 15, 20231 min read
Seven Blockers to Empathetic Listening and Better Presentations
Having empathy is difficult, yet it is essential for better presentations and effective communication. Empathy is both a learned skill...
JD Solomon
Apr 5, 20233 min read
Six Preparation Tips for Empathetic Listening and Effective Presentations
Becoming an effective presenter requires empathetic listening that allows you to connect with others, understand their emotions and...
JD Solomon
Mar 31, 20233 min read
5 Shocking Lessons on Empathy Found at Conference Exhibition Booths
One great aspect related to leading Communicating with FINESSE workshops at conferences is that we have a living laboratory to study...
JD Solomon
Mar 21, 20232 min read
One Question Creates Empathy and Improves Business Presentations
You may be an expert but senior management does need you to make a decision. Gain empahty by askeing and understanding why you are...
JD Solomon
Mar 6, 20233 min read
Improve Your Career by Showing Empathy to the Decision Maker
President Franklin Roosevelt understood a lot about being empathetic to others. The burden of effective communication is on the sender,...
Lester Ray Moore
Feb 11, 20231 min read
Empathetic Listening is an Essential Aspect of "Communicating with FINESSE"
Empathetic listening is a big part of the first E in FINESSE. Putting yourself in someone else's shoes in never easy. Communicating with...
Lester Ray Moore
Feb 4, 20231 min read
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