How to Get Your Boss's Boss to Understand

Instead of asking, “Will I get in trouble if I skip this?” try asking, “Who might I be excluding if I don’t include this?” That shift in mindset is what separates a bare-minimum communicator from a truly effective one.

The things you do to make your presentation and reports more accessible to people with impairments make your work more understandable to all

I was in denial for a few years. Sure, my husband and teenage sons had developed a terrible habit of mumbling. And though I’m a proud...