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Ask a Question (avoid making a statement)


Blus question mark on pink background.  Communicate with FINESSE!
"What surprised you most from the session today?" is an example that provides more effective communication.

There is nothing more powerful than a good question. It provokes deeper thought by the receiver. It demonstrates your empathy for what the receiver thinks and feels. If asked in a group setting, it provides a quick indication of where the herd is heading.


On the other hand, a statement is a one-sided position from the sender. It is highly likely to be seen as condescending and teaches you little about what others are thinking.


The next time you are about to say something, turn it around by forming it as a question. You will understand more from the feedback. Others will want you to be around more because it shows you care more about their needs than yours.


 

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