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Improve Your Career by Showing Empathy to the Decision Maker


The boss's boss is usually the receiver of a technical professional's information.  Have empathy for the decision maker.
The boss's boss is usually the receiver of a technical professional's information. Have empathy for the decision maker.

President Franklin Roosevelt understood a lot about being empathetic to others. The burden of effective communication is on the sender, not the busy receiver. For technical professionals, the receiver of the information is usually the boss's boss.


Taking too much of a decision maker's time shows a lack of empathy by the presenter. And it shows a lack of respect.


Resolve to be a better communicator when the chips are down!


Be sincere, be brief, and then sit down. The first E in FINESSE is for empathy.

 

Founded by JD Solomon, Communicating with FINESSE is a not-for-profit community of technical professionals dedicated to being highly effective communicators and facilitators. Learn more about our publications, webinars, and workshops. Join the community for free.


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