Improve Your Career by Showing Empathy to the Decision Maker
President Franklin Roosevelt understood a lot about being empathetic to others. The burden of effective communication is on the sender, not the busy receiver. For technical professionals, the receiver of the information is usually the boss's boss.
Taking too much of a decision maker's time shows a lack of empathy by the presenter. And it shows a lack of respect.
Resolve to be a better communicator when the chips are down!
Be sincere, be brief, and then sit down. The first E in FINESSE is for empathy.
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