How to Get Your Boss's Boss to Understand

Fortune gets it right! In its annual publication of Fortune 500 companies, Fortune correctly used two-dimensional shapes (circles) to...

70% of young professionals (21-39 years old) express frustration when working with experienced professionals. The same can be said on the...

Each month CWF provides guest insights related to a technical topic involving big decisions with high complexity and uncertainty....

It's really important for everyone involved in decision making to understand which level of decision they're dealing with. This includes...

This quote says how you say something is important, but some people think what you say is just as important. They believe that both...

My role is to discuss the foundation of internal communication. That can be peer-to-peer, department-to-department, senior management,...

Young professionals bring the knowledge and insights needed for any organization to succeed. By 2025, half of the global workforce will...

The organization of any presentation is important but is often overlooked by technical professionals. Technically trained professionals...

Brian Tracy believes that communication is critical for achieving business success. Even more, he believes that effective communication...

Most of us need a reason to change. There are questions that need to be answered to facilitate that change. Sometimes the answers we seek...

Having empathy is difficult, yet it is essential for better presentations and effective communication. Empathy is both a learned skill...

Becoming an effective presenter requires empathetic listening that allows you to connect with others, understand their emotions and...

Martin Schwirn's quote emphasizes that the ability to communicate results is an essential aspect of any information-gathering effort....

Jeff Bezos' quote highlights the importance of considering both quantitative data and anecdotal evidence in decision-making. While data...

One great aspect related to leading Communicating with FINESSE workshops at conferences is that we have a living laboratory to study...

Baseball coaches and facilitators often share the common problem of developing an agenda. And if one meaning of facilitation is to make...

You may be an expert but senior management does need you to make a decision. Gain empathy by asking and understanding why you are making the presentation. Technical professionals are asked to provide business presentations to senior management and other decision makers. Whether we like it or not, you work for them. After all, you were asked to be there. There will be consequences for you, not them, if you do not show up. Empathy starts with understanding that the communicati

Communication noise can be efficiently reduced by aligning the data we share with the meeting type. The five meeting types, or...

FINESSE is a powerful cause-and-effect approach that describes how effective communication works in the real world. FINESSE is a linear...

Using physical and operational boundaries is a common way to frame problems. Using the same approach for establishing problem boundaries...