How to Get Your Boss's Boss to Understand

Color blindness should be addressed in your communication and facilitation approach, whether you believe it to be a deficiency, an...

Per- and Polyfluoroalkyl Substances (PFAS) is probably the hottest topic in the environmental sector these days. As an expert in...

Headings are essential for making your information more accessible and inclusive. Avoid taking shortcuts - use the heading format in all...

Speech-to-text recognition software identifies spoken language and turns it into text. These apps are invaluable to the hearing-impaired...

Contrast impacts the readability of your content in print, on PowerPoint presentations, and on the web. Contrast is especially important...

Facilitating public workshops and comment sessions are typically conducted by public-sector organizations. These sessions are intended to...

Facilitators seldom have the opportunity to use four formats with the same board of directors for four consecutive years. Blame it on...

There was a lot to unpack from the 45-minute information session. After all, three different governmental units evaluated the issue for...

As trusted advisors, technical professionals stand on the data first. Telling the story of the data overpowers most of our communication...

Mark Twain was a writer, publisher, lecturer, and the greatest humorist the United States has produced. We share his quote today in the...

I was pleasantly surprised to find a great example of the three-act structure at a recent Young Professional forum where I was speaking....

Start with the conclusion. No build-up. No grand reveal. No details. Simply and concisely state the conclusion. This is the message that...

The Average Does Not Matter Biologist Stephen Jay Gould was told he was dying of a rare form of cancer. His time on this earth was...