How to Get Your Boss's Boss to Understand

Communication is the exchange of information or ideas from one person to another. It has three elements: a communicator (or sender), a...

FINESSE is a linear communication approach that places the burden of an effective message on the sender, not the receiver. Most...

Using physical and operational boundaries is a common way to frame problems. Using the same approach for establishing problem boundaries...

Using an influence diagram is one way to frame a problem. Framing the problem is also the first step in strategic communication using the...

Focusing on your greatest fear is an alternative way to frame a problem. Framing the problem is also the first step in effective...

Headings are essential for making your information more accessible and inclusive. Avoid taking shortcuts - use the heading format in all...

Speech-to-text recognition software identifies spoken language and turns it into text. These apps are invaluable to the hearing-impaired...

Contrast impacts the readability of your content in print, on PowerPoint presentations, and on the web. Contrast is especially important...

'Alt text' is a contraction of 'alternative text.' Alternative text for any non-text content, usually images, is provided so that the...

It occasionally happens to the best communicator – distant looks, blank stares, the slight head tilt. The issue is not whether it will...

Not much explantion is needed to conclude that Horry county is growing faster than other counties in the Pee Dee River Basin. The more we...

People who are color blind will have problems interpreting visuals that are highly dependent on color. The most common type of color...

Resilience – the ability of communities, economies, and ecosystems within South Carolina to anticipate, absorb, recover, and thrive when...

I was pleasantly surprised to find a great example of the three-act structure at a recent Young Professional forum where I was speaking....

Well, maybe not the absolute worst because I have seen some bad ones. But this one is in the Top 10. Good Intentions This slide was part...

Avoid rushing to make a statement: ask simple questions instead to gauge everyone's interpretations and maintain control of the crowd....

Listen closely the next time a technical specialist or a self-proclaimed expert delivers a presentation. The chances are good that they...

The high-consequence, low-likelihood nature of rare events makes them unexpectedly and disproportionately impactful. Rare events can...

There is nothing more powerful than a good question. It provokes deeper thought by the receiver. It demonstrates your empathy for what...