How to Get Your Boss's Boss to Understand

The best communicators aren’t defined by how much they say, but by how well they listen.

FINESSE stands for Frame, Illustrate, Noise reduction, Empathy, Synergy, Structure, and Ethics.

Commit to being a person that executive leadership wants to hear from when the chips are down.

However, without clear and effective communication, even the most well-structured risk management plans fail in execution.

Project managers can turn difficult conversations into opportunities for collaboration and growth.

Simple questions feel less intimidating, making people more likely to respond truthfully.

Professional design tools like Canva are essential for effective communication.

...attractiveness can play a significant role in routine or low-stakes decisions.

Anteneh Zewde is a Global Reliability & Maintenance Consultant/Leader at DuPont.

Make sure all of the backup firepower is present. Management and the lead presenter share an essential role in making it happen.

Playing the "not readable" card should be the exception, not the rule. Sometimes you need to know how to bend a rule but not break it....

The average person can speak between 125 and 200 words per minute.

Improving our communication skills makes us better technical professionals and respected trusted advisors.

In interest-based negotiation, the primary goal is to uncover and address the true interests of the parties involved.

The lesson here is that everyone's ideas matter and everyone has an important role to play in asset performance.

Does your senior manager wish you to bring them the facts to make a good decision? To do so, you must learn to be a good fact-checker....

Using the Data Validation feature in Excel improves visualizations by ensuring data accuracy, consistency, and reliability. Using the...

I have had people throughout my career ask me to define Leadership as it is often confused with managing. Once I give my opinion, the...

Empower these four roles in a timely manner when technical collaboration bogs down. Occasionally, the technical collaboration bogs down. The facilitator must decide what to do in order to get the team back on track. I am experiencing one of these situations now, so I do what I normally do – I pull out my old yellow folder and review some thought-provoking references. These are four roles for you, either as facilitator or participant, to use as part of an intervention approach

It's easy to get caught in the trap of giving your audience what they want. The trouble is that big, strategic decisions are ripe with...