Team building | Communicate FINESSE

Why Water Utility Regionalization Requires Effective Communication

Water utility regionalization can take various forms, all of which contain elevated levels of complexity and uncertainty. Getting through...

Communicate with FINESSE by Speaking to Everyone in the Same Way

Many frequently cited quotes are attributed to Albert Einstien, including, "Make everything as simple as possible, but not simpler."...

Seven Simple Questions That Empower Communicating with FINESSE

Avoid initial statements and ask questions instead. Keep your questions simple because there is power in a well-placed question. And...

Five Reasons Being An Effective Communicator Helps Your Technical Career

We are all called upon weekly (or daily) to explain or defend our work. As technical professionals, video conferences, interfacing with...

Have You Ever Been Lost? Guiding Graphics Help Navigate Complexity and Uncertainty

Making decisions in situations with high levels of complexity and uncertainty is iterative. The decision maker must understand the...