How to Get Your Boss's Boss to Understand

Well, maybe not the absolute worst because I have seen some bad ones. But this one is in the Top 10. Good Intentions This slide was part...

Avoid rushing to make a statement: ask simple questions instead to gauge everyone's interpretations and maintain control of the crowd....

Low-likelihood, high-consequence (“rare”) events present special challenges for effective communication. Pre-event plans are often well...

The high-consequence, low-likelihood nature of rare events makes them unexpectedly and disproportionately impactful. Rare events can...

Where to start a new journey is the most important question. The Communicating with FINESSE fishbone diagram provides a proven starting...

Understanding your risks relative to an uncertain future usually involves some type of model. When it comes to uncertainty, forecasts,...

Having a conversation or presenting to senior-level executives and acquiring their time to do so can be very difficult. I would like to...

Start with the conclusion. No build-up. No grand reveal. No details. Simply and concisely state the conclusion. This is the message that...

Check out the great insights on communicating technical information to decision makers from the Communicating with FINESSE community. ...

The video graphic in a local news story raced by so quickly that I nearly missed the manipulation—the bar in the graphic animated...

The Average Does Not Matter Biologist Stephen Jay Gould was told he was dying of a rare form of cancer. His time on this earth was...