Effective Communication: You Get One Shot at Professional Credibility
It's easy to get caught in the trap of giving your audience what they want. The trouble is that big, strategic decisions are ripe with...
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Lester Ray Moore
Aug 21, 20231 min read
Effective Communication: Why the Burden is on the Message Sender
The burden is on the message sender, not the receiver when it comes to effective communication. This is especially true when it comes to...
Lester Ray Moore
Aug 4, 20231 min read
Effective Communication: Treat Others as You Wish to Be Treated
Effective communication requires treating others the way you wish to be treated. Trusted Advisors Your duty is to provide all of the...
Lester Ray Moore
Aug 1, 20231 min read
Successful Problem Solving Requires Effective Communication
Difficult problems are ones where their solutions are unclear or hidden. Difficult problems are complex, which means having many parts...
Lester Ray Moore
Jul 15, 20232 min read
FINESSE: Are Words the Most Powerful Drug Used by Mankind?
"Words are, of course, the most powerful drug used by mankind" is attributed to Rudyard Kipling, although there is some debate over who...
JD Solomon
Jul 3, 20232 min read
These Two American Statesmen Championed Effective Communication
American statesmen and founding fathers Thomas Jefferson and John Adams valued effective communication and recognized its importance....
JD Solomon
Jun 25, 20232 min read
How the FINESSE Fishbone Diagram Connects to Wagner's Russian Insurrection
On June 23 and 24, 2023, military troops from the Wagner Group pulled out of the front lines in Ukraine and began a march on Moscow to...
Lester Ray Moore
Jun 24, 20231 min read
Why "The Customer Is Always Right" Is a Controversial Quote
"The customer is always right" is a popular quote attributed to Harry Gordon Selfridge, who founded the iconic London department store...
Lester Ray Moore
Jun 16, 20232 min read
A Successful Career Requires Knowing When A Big Decision Is At Hand
It's really important for everyone involved in decision making to understand which level of decision they're dealing with. This includes...
Lester Ray Moore
Jun 9, 20231 min read
Communication: Are Tone and Body Language More Important than Content?
This quote says how you say something is important, but some people think what you say is just as important. They believe that both...
Lester Ray Moore
May 23, 20232 min read
Seven Helpful Observations on the FINESSE Fishbone Diagram
FINESSE is a cause-and-effect approach for effective communication when there are lots of complexity and uncertainty. FINESSE stands for...
JD Solomon
May 21, 20234 min read
Some Thoughts on Internal Communications (and why PowerPoint is not used for big decisions)
My role is to discuss the foundation of internal communication. That can be peer-to-peer, department-to-department, senior management,...
Lester Ray Moore
May 13, 20231 min read
Controversial Quotes: Using Simple Explanations Demonstrates Understanding
This quote is often used to say that it's important to communicate simply. But some people say that it's not always possible to make...
JD Solomon
May 9, 20232 min read
Real or Perceived: You Get One Shot At Professional Credibility
Effective communication is challenging when complexity and uncertainty are elevated. Decision makers want the best information possible....
Lester Ray Moore
May 6, 20231 min read
FINESSE: Speak Up to Move Up
Dianna Booher is a well-known communication expert, author, and speaker. Her approach emphasizes the importance of clear, concise, and...
Lester Ray Moore
Apr 28, 20231 min read
Effective Communication Accounts for 85% of Your Success
Brian Tracy believes that communication is critical for achieving business success. Even more, he believes that effective communication...
JD Solomon
Apr 18, 20233 min read
Make Business Communication "To" Senior Management for Better Results
How we provide business communication to senior management is different from how we communicate with our peers. Our language reflects the...
Lester Ray Moore
Apr 15, 20231 min read
Effective Communication Starts with Listening to Understand
Roy Bennet emphasizes the importance of communication in personal and professional development and the need to work on communication...
Lester Ray Moore
Mar 30, 20231 min read
Why Better Data Analytics Requires Effective Communication
Martin Schwirn's quote emphasizes that the ability to communicate results is an essential aspect of any information-gathering effort....
Lester Ray Moore
Mar 24, 20231 min read
Jeff Bezos: Should You Trust Your Experience or Quantitative Models?
Jeff Bezos' quote highlights the importance of considering both quantitative data and anecdotal evidence in decision-making. While data...
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