How to Get Your Boss's Boss to Understand

When I frame uncertainty well, I’m not just saying “we don’t know”—I show what we know, what’s likely, and what to watch.

The soft skills—the people skills—matter most. Ask some of the best people you know for their advice. Great stuff bubbles up!

So how do you do that? Start with empathy. Understand your audience’s concerns, hopes, and values.

Senior management and boards of directors don’t need all the technical details.

Connecting the material to executives doesn’t mean dumbing down the work.

A well-prepared communicator demonstrates competence naturally through clarity, relevance, and precision.

Remember to use a guiding graphic on your next big project and with every big presentation!

A well-timed pause isn’t a break in your speech—it’s part of your message.

Focus first on the opening. Focus next on the closing. The blind spot is that they spend too much time on time on the main body.

When you communicate evenly, you foster collaboration and show respect for the collective wisdom in the room.