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Communicate “To," Not “At” Someone for Better Results
Screaming for help and directing someone to call 911 is the difference between talking at versus talking to someone.

JD Solomon
Sep 30, 20242 min read


Keep Your Summaries to 300 Words for Success
The average person can speak between 125 and 200 words per minute.

JD Solomon
Sep 23, 20241 min read


Use “DraftFinal” Until the Accessibility Checks Are Done
Using a “DraftFinal” file extension is one way to make sure the accessibility checks are done.

JD Solomon
Sep 16, 20242 min read


Repeat Table Headers to Improve Reading Order & Business Communication
Microsoft Word and PowerPoint make it easy to improve accessibility and understanding for everyone.

JD Solomon
Sep 9, 20242 min read


How Font X-height Improves Your Business Presentations and Reports
Calibri, Aptos, Arial, and Helvetica are smart choices for business presentations and reports.

JD Solomon
Sep 3, 20242 min read


Does Microsoft’s New Aptos Font Improve Accessibility?
Aptos is a desirable choice for accessibility-friendly reports and business presentations.

JD Solomon
Aug 25, 20242 min read


Tips for Leveraging and Communicating AI in 2024
... adopting AI tools like Chat GPT, Midjourney, Wordtune, and Live Transcribe.

CWF
Aug 19, 20243 min read


Series Summary: Do You Want to Ask Better Questions?
Embrace the practice of intentional inquiry to empower both yourself and those around you.

CWF
Aug 6, 20242 min read


Asking Better Questions: Remember It’s a Long Game for Trusted Advisors
The approach of trusted advisors to asking questions is fundamentally different from that of short-term persuaders or manipulators.

JD Solomon
Jul 18, 20244 min read


Six Ways to Avoid Pissing Off People When You Ask Questions
Communicating technical information in business environments is a long game.

JD Solomon
Jul 2, 20244 min read


10 Tips For How to Start Asking Better Questions
The next time you are about to say something, turn it around by forming it as a question.

JD Solomon
Jun 7, 20244 min read


Why Technical Professionals Should Ask Questions When They Know the Answer
Leadership isn't just about having all the answers; it's about nurturing a culture of curiosity and growth.

JD Solomon
May 18, 20243 min read


Want to Ask Better Questions? Don't Miss This Upcoming Series
Communicating with FINESSE kicks off a new series of communication tips on “How to Ask a Better Question.”

JD Solomon
Apr 19, 20241 min read


Trustworthy? Trusted Advisors Develop a Default Ethical Framework
The time to develop a default ethical framework is before the action occurs. Spend some time studying ethics. More importantly, watch the...

JD Solomon
Jan 30, 20242 min read


Why Do the Ethical Standards of Technical Professionals Matter?
Ethics are the way we make decisions. That’s why it is important to recognize the ethical standards of professionals do matter. As...

JD Solomon
Jan 23, 20243 min read


Got Ethics? How to Fact Check and Enable Ethical Communication
Does your senior manager wish you to bring them the facts to make a good decision? To do so, you must learn to be a good fact-checker....

JD Solomon
Jan 19, 20242 min read


Got Excel? 3 Ways Technical Professionals Can Improve Data Visualization with FINESSE
This 3-part series on improving data visualization was inspired first by Microsoft Excel and second by Edward Tufte. Tufte is the guru of...

JD Solomon
Jan 8, 20242 min read


Visualization Tip: Excel's Data Validation Empowers Effective Technical Communication
Using the Data Validation feature in Excel improves visualizations by ensuring data accuracy, consistency, and reliability. Using the...

JD Solomon
Dec 19, 20232 min read


Visualization Tip: Use Sparklines to Show Trends in Technical Communications
Sparklines are a powerful visualization tool to convey trends and patterns quickly. Sparklines can be seamlessly integrated into text and...

JD Solomon
Dec 12, 20232 min read


Visualization Tip: Maximize Data or Drop the Graphic
The data-to-ink ratio is a helpful way to create powerful graphics. Simultaneously, your graphics also become more accessible. And if you...

JD Solomon
Dec 5, 20232 min read
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