How to Get Your Boss's Boss to Understand

Communicating with FINESSE FINESSE is my mnemonic for remembering the basics of effective communication. A mnemonic is a literary...

The Chance of Rain Most people do not understand what the chance of rain means. Some believe it means it will rain "30% of the day,"...

If you are a technical professional, who is your presentation mentor? Are you relying solely on the quality of your analysis or are you...

David Baize summed it up well. Plus, he gives us some good tips on being more concise in his guest post a few months ago. David knows...

Professional Engineers of North Carolina will hold its Annual December Seminars from Monday, December 5 to Wednesday, December 7, 2022. ...

The salient point of Jeff's quote is that it is not about you, it is all about the audience. No one really cares about how smart you are,...

There was a lot to unpack from the 45-minute information session. After all, three different governmental units evaluated the issue for...

Charles Latino knew something about communicating information for big decisions. After all, he was one of the pioneers of reliability...

As trusted advisors, technical professionals stand on the data first. Telling the story of the data overpowers most of our communication...

Epictetus was a Greek philosopher who was born into slavery. He believed all external events are beyond our control. Epictetus believed...

Making a decision requires an irrevocable allocation of resources. In a world full of complexity and uncertainty, decision makers turn to...

Mark Twain was a writer, publisher, lecturer, and the greatest humorist the United States has produced. We share his quote today in the...

Communicating strategic decisions is a long game. And the long game consists of complexity (many interrelated parts) and uncertainty (not...

Many frequently cited quotes are attributed to Albert Einstien, including, "Make everything as simple as possible, but not simpler."...

The term climate change conjures pollical passions that make it nearly impossible to discuss or mitigate the issues that the public cares...

If anyone knows something about technical communications, it is Guy Kawasaki. Kawasaki did two tours of duty at Apple, the first to help...

Low-likelihood, high-consequence (“rare”) events present special challenges for effective communication. Pre-event plans are often well...

Low-likelihood, high-consequence (“rare”) events present special challenges for effective communication. Pre-event plans are often well...

Where to start a new journey is the most important question. The Communicating with FINESSE fishbone diagram provides a proven starting...

We are all called upon weekly (or daily) to explain or defend our work. As technical professionals, video conferences, interfacing with...